Refund Policy
Effective Date: January 1, 2025
1. Overview
At Mockiphany, we strive for customer satisfaction. This Refund Policy explains the conditions under which refunds are issued.
2. Subscription Refunds
- Refunds are not available for the Free plan.
- Refunds for paid plans are issued if cancellation occurs within 7 days of the initial purchase.
3. Exceptions
- Refunds will not be granted for partial months of service.
- Refunds will not be granted for violations of our Terms & Conditions.
4. How to Request a Refund
To request a refund, contact us at refund@mockiphany.com with your account details and reason for the request.
5. Processing Time
Refunds are processed within 10 business days to the original payment method used during purchase.
6. Changes to This Policy
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page.
7. Contact Us
For refund-related inquiries, contact us at refund@mockiphany.com.